Shipping policy

At ElivioFeet, we are committed to providing the best shipping options, regardless of where you live. We deliver to customers worldwide, ensuring a high level of service and responsiveness.

Delivery Timeframes

Our delivery process is divided into two key periods:

Processing Time (24–48 hours):

Order confirmation, adjustment, quality inspection, and packaging.

Delivery Time (Approximately 6–10 Business Days):

The time required for your order to travel from our international shipping center to your delivery location.

Estimated delivery times for major destinations:

  • USA / Canada / Australia: 6–10 business days.

Holiday / Peak Season delivery times for major destinations:

  • USA / Canada / Australia: 10–15 business days.

Please note: Shipping times do not include potential delays due to customs and duties. Additionally, there may be longer delivery times during peak seasons such as Christmas, New Year, Black Friday, or Valentine’s Day.

Shipping Costs

We offer the following shipping option:

  • Standard Shipping (with tracking): $5.90

Refund Policy for Shipping Fees

  • Non-Refundable Clause: Once paid, the shipping fee is non-refundable, regardless of whether the shipment is delayed, refused, or returned.
  • Contact Information: For any questions, please email support@eliviofeet.com.

Order Modifications and Cancellations

Please be aware that once an order is placed, it cannot be changed or canceled. Packaging and processing begin immediately upon receipt of your order.

Tracking

You can track your order in real time HERE.

Acceptance

By placing an order with ElivioFeet, the customer acknowledges and agrees to our shipping policy, including the non-refundable nature of the shipping fee.